Need help?
Frequently Asked Questions
What kind of products do you sell?
We offer:
- Women’s handbags (tote bags, cross body, clutch, etc.)
- Men’s and women’s watches
- Fashion accessories for both men and women (wallets, belts, sunglasses, jewelry, etc.)
Are your products original?
Yes, all our products are brand-new and sourced from trusted manufacturers. We focus on quality, durability, and modern style.
How can I find the right size or style?
Each product page includes detailed descriptions, sizing info, and high-quality images. If you're unsure, feel free to contact our support team.
How do I place an order?
- Browse and select the item you like
- Click “Add to Cart”
- Go to Checkout and follow the steps.
What payment methods do you accept?
We accept:
Credit/Debit Cards
PayPal
Can I cancel or change my order?
You can cancel or change your order within 2 hours after placing it. Please email us immediately at support@styloora.cz.
Do you ship across the Czech Republic?
Yes, we deliver to all regions within the Czech Republic.
How long does delivery take?
Standard delivery: 2–4 business days
Express shipping: 1–2 business days
How much is the shipping fee?
Orders over CZK 2500: Free shipping
Orders below CZK 2500: Shipping starts at CZK 300
Can I track my order?
Yes! As soon as your order ships, you'll receive a tracking link via email or SMS.
Can I return a product?
Yes, you can return products within 14 days of receiving them if they are unused and in original condition.
How do I return a product?
1. Email us at returns@styloora.cz with your order ID.
2. We’ll share return instructions and address.
3. Send the item back and we’ll process your refund.
When will I get my refund?
Once we receive the item, refunds are processed within 5–7 business days.
How can I contact you?
Email: support@styloora.cz
Live Chat: Available on our website (10 AM – 6 PM, Mon–Fat)
Want to ask something else?
Feel free to reach out anytime at support@styloora.cz — we're happy to help!