What kind of products do you sell?

We offer:

• Women’s handbags (tote bags, cross body, clutch, etc.)
• Men’s and women’s watches
• Fashion accessories for both men and women (wallets, belts, sunglasses, jewelry, etc.)

Are your products original?

Yes, all our products are brand-new and sourced from trusted manufacturers. We focus on quality, durability, and modern style.

How can I find the right size or style?

Each product page includes detailed descriptions, sizing info, and high-quality images. If you're unsure, feel free to contact our support team.

How do I place an order?

1. Browse and select the item you like
2. Click “Add to Cart”
3. Go to Checkout and follow the steps.
   

What payment methods do you accept?
We accept:
Credit/Debit Cards
PayPal

Can I cancel or change my order?
You can cancel or change your order within 2 hours after placing it. Please email us immediately at support@styloora.cz.

Do you ship across the Czech Republic?
Yes, we deliver to all regions within the Czech Republic.

How long does delivery take?
Standard delivery: 2–4 business days

Express shipping: 1–2 business days

How much is the shipping fee?
Orders over CZK 2500: Free shipping

Orders below CZK 2500: Shipping starts at CZK 300

Can I track my order?
Yes! As soon as your order ships, you'll receive a tracking link via email or SMS.

Can I return a product?
Yes, you can return products within 14 days of receiving them if they are unused and in original condition.

How do I return a product?
1. Email us at returns@styloora.cz with your order ID.

2. We’ll share return instructions and address.

3. Send the item back and we’ll process your refund.

When will I get my refund?
Once we receive the item, refunds are processed within 5–7 business days.

How can I contact you?

Email: support@styloora.cz

Live Chat: Available on our website (10 AM – 6 PM, Mon–Fat)